Dine & Feast

Privacy Policy

Last updated: 7 September 2026

Dine & Feast respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard information when you visit our restaurant and casino lounge at 123 Queen Street, Auckland, or interact with our website.

  • All casino activities are offline and location-based; no online gambling occurs.
  • We comply with the New Zealand Privacy Act 2020.
  • This policy applies to all visitors, diners, and event guests.

Information We Collect

We collect information you provide directly, such as your name, contact details, and reservation preferences, as well as information automatically collected when you use our website.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, party size, dietary requirements.
  • Website usage data: IP address, browser type, pages visited.

Information You Provide

When you make a reservation, contact us, or attend an event, you may provide personal information such as your name, phone number, email address, and any special requests. Reservations can be made via phone at +64 9 555 1234 or email at [email protected]. In-person sign-ups for events or loyalty programs and feedback submitted through the website also fall into this category.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, and pages viewed. This information is used to improve our website and services. Cookies and similar technologies may be used for analytics; see our Cookie Policy for details. No personal information is collected from casino activities, as all gaming is offline.

How We Use Your Information

We use your personal information to provide and improve our services, manage reservations, respond to inquiries, and comply with legal obligations.

  • To process and confirm reservations.
  • To communicate with you about your visit or event.
  • To improve our website and customer experience.
  • To comply with New Zealand laws and regulations.

Disclosure of Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our website and business, such as hosting and analytics providers, under strict confidentiality agreements.

  • Service providers: website hosting, email services.
  • Legal requirements: if required by law or to protect our rights.
  • No information is shared with online gambling operators, as all casino activities are offline.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Secure servers and encrypted connections (HTTPS).
  • Access controls and staff training.
  • Regular review of data practices.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of your personal information held by us.

  • Right to access: request a copy of your personal information.
  • Right to correction: request correction of inaccurate information.
  • Contact us using the details below to exercise these rights.

To make a request, email [email protected] or call +64 9 555 1234. We will respond within a reasonable timeframe as required by law.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. For detailed information, please refer to our Cookie Policy.

  • Essential cookies for site functionality.
  • Analytics cookies to understand usage.
  • You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with the effective date. We encourage you to review this policy periodically. Changes will be effective upon posting, and the "Last updated" date at the top of the page will reflect the latest revision.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.